Privacy Policy

RecruitRamp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruiting platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2.1 Data from Our AI Services

• Social media posts and professional network data for lead generation
• Company information and hiring signals
• Contact information of business professionals
• User interaction data with our AI agents
• Integration data from connected recruiting tools

2.2 Account Information

• Name and contact information
• Company details and business information
• Login credentials and authentication data
• Billing and payment information
• Service preferences and settings

2.3 Usage Data

• Service usage statistics and patterns
• Device and browser information
• IP addresses and location data
• Feature interaction metrics
• Performance and error data

3.1 Service Provision

• To provide and improve our AI-powered recruiting services
• To generate qualified leads and hiring opportunities
• To analyze market trends and competitor activities
• To enhance our AI models and automation capabilities
• To communicate about service updates and features

3.2 Service Improvement

• Analyzing usage patterns to improve features
• Training and refining AI models
• Developing new services and capabilities
• Enhancing user experience and interface
• Troubleshooting and technical support

3.3 Communication

• Service notifications and updates
• Responding to your requests and inquiries
• Marketing communications (with consent)
• Security and fraud prevention alerts
• Legal and compliance notifications

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security audits and penetration testing by third-party experts
• Multi-factor authentication and access controls
• Secure data centers and cloud infrastructure
• Regular security training for all employees

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

We integrate with various recruiting tools and services, including:

• Smartlead for outreach automation
• Apollo for B2B database access
• Heyreach for prospect engagement
• Clay for data enrichment
• Fireflies for call recording and analysis

Each third-party service has its own Privacy Policy governing the use of your information. We encourage you to review these policies before connecting any third-party services.

6.1 Data Subject Rights

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of certain data processing
• Export your data in a portable format

6.2 Exercise Your Rights

To exercise any of these rights, please contact our Privacy Team at [email protected]. We will respond to your request within 30 days.

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.