Terms of Service

These Terms of Service ("Terms") govern your access to and use of RecruitRamp's website, products, and services (collectively, the "Service"). Please read these Terms carefully before using the Service.

By using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2.1 Core Services

RecruitRamp provides AI-powered sales assistance services for staffing and recruiting teams, including:

• AI-powered lead generation and verification
• Social media opportunity monitoring
• Competitor intelligence tracking
• Marketplace opportunity detection
• Target account monitoring
• Integration with third-party recruiting tools

2.2 Service Limitations

• API rate limits and usage quotas
• Data freshness and accuracy limitations
• Third-party platform dependencies
• Service availability targets
• Feature availability by subscription tier

3.1 Trial Period

• 14-day free trial period for new users
• Full access to platform features during trial
• No credit card required for trial
• Automatic trial expiration

3.2 Subscription Plans

• Monthly or annual subscription options
• Automatic renewal unless cancelled
• Pro-rated refunds for annual subscriptions
• Usage limits based on subscription tier
• Upgrade/downgrade options

3.3 Payment Terms

• Secure payment processing
• Automatic billing on renewal
• Late payment handling
• Refund policy
• Tax implications

4.1 User Obligations

• Use the service for legitimate business purposes only
• Respect data privacy and usage restrictions
• Not attempt to reverse engineer the AI systems
• Not exceed reasonable usage limits
• Maintain security of account credentials

4.2 Prohibited Activities

• Unauthorized data scraping or harvesting
• Interference with service operation
• Distribution of malware or harmful code
• Violation of third-party terms of service
• Unauthorized access attempts

5.1 Data Ownership

• Right to use provided data for service improvement
• Aggregated data analysis for market insights
• AI model training with anonymized data
• Data retention policies and user rights
• Third-party data sharing restrictions

5.2 Data Processing

• GDPR and CCPA compliance
• Data processing agreements
• Cross-border data transfers
• Data security measures
• Breach notification procedures

All rights, title, and interest in and to the Service (excluding content provided by users) are and will remain the exclusive property of RecruitRamp and its licensors.

• Service trademarks and branding
• AI algorithms and models
• Platform features and functionality
• Documentation and materials
• User feedback and suggestions

7.1 Disclaimer

• Service provided "as is" without warranty
• No guarantee of lead quality or conversion
• Limitation of liability for service interruptions
• User responsibility for data accuracy
• Compliance with applicable laws and regulations

7.2 Limitation of Liability

In no event shall RecruitRamp be liable for any indirect, punitive, special, incidental, or consequential damage (including loss of business, revenue, profits, use, data, or other economic advantage) however it arises.

• Term of the agreement
• Termination conditions
• Effect of termination
• Data handling post-termination
• Survival clauses